Resident Portal
Self-Service from Request to Resolution
Everything Residents Need, In One Place
A branded portal that reduces your team's workload while improving the resident experience.
Maintenance Requests
Residents submit requests with photos and descriptions in seconds — no calls, no emails.
Real-Time Status Tracking
Every ticket update is visible to the resident instantly — from New to Closed.
Invoice History
Full payment history with color-coded statuses — Paid, Outstanding, Upcoming.
Contract Access
Residents can view their active lease agreements and terms anytime.
Community Board
Property announcements and resident posts in a shared community space.
Secure 2FA Login
Residents manage their profile and enable two-factor authentication for security.
How It Works
From the moment a resident logs in to the moment a ticket is closed — fully transparent.
1. Resident Submits a Request
Opens the portal, clicks the request button, fills in the issue, attaches a photo, and submits in under a minute.
2. Your Team Gets Notified
The service portal dashboard updates instantly showing the new ticket with priority and unit details.
3. Assign & Schedule
Assign the ticket to a technician, set a due date, and the resident receives an automatic notification.
4. Work & Close
The technician updates stages as work progresses. Once resolved, the ticket closes and the resident sees the full history.
Give your residents the portal they expect — and your team their time back.
The only real estate platform you will ever need.