Customer Journey Report - All Features

Customer Journey Report

From first inquiry to signed contract — every lead, every touchpoint, every conversion.

End-to-end visibility into your sales engine

Every stage measured, every source ranked, every rep accountable, every lead traceable.

Full conversion funnel

Lead, contacted, engaged, interested, meeting, contract — with the exact drop-off at every stage.

Source & owner performance

See which sources actually convert, which sales reps are top performers, and which ones are dumping leads.

Cohort health analysis

Monthly cohort heatmap labels each month — best, improving, abandoned — so you spot patterns fast.

Stuck-lead buckets

Never contacted, contacted-no-reply, engaged-stalled, unassigned — surface revenue leaks instantly.

Per-lead timeline

Open any lead and see creation, every activity, status changes, reservations and contracts in chronological order.

Built-in data quality

Automatic scans flag unlinked contracts, unmapped statuses, and unassigned leads so the numbers stay clean.

How It Works

From the top-line funnel to the single-lead timeline in three clicks.

1 · Open the report

Filter by project and date range. The full funnel, KPIs, and time-in-stage load instantly.

2 · Find the leak

Scroll into sources, owners and cohorts. Every verdict is backed by the underlying records.

3 · Click any number

A drill-down drawer opens the matching leads — by stuck bucket, source, owner, or cohort.

4 · Open the timeline

Pick any lead and see the complete story: creation, activities, status, reservations, contract.

See where your revenue actually leaks — and stop the bleed.

The only real estate platform you will ever need.