CRM Automation Rules - All Features

CRM Automation Rules

The moment a lead qualifies, the platform already knows what to do.

Key Capabilities

One rule can assign, notify, enroll, and message — automatically, in order.

Trigger-Based Rules

Fire rules when a lead or opportunity is created, updated, changes status, transitions stages, or closes a deal.

Multi-Step Action Flows

Stack assign, notify, create task, send email, send WhatsApp, and add-to-sequence steps in a single rule — each fires in order.

Smart List Integration

Point any rule at a saved Smart List segment — its criteria become the rule conditions automatically, no rebuilding required.

WhatsApp & Email Actions

Send approved WhatsApp templates or personalized emails directly from a rule — variables filled from the lead record automatically.

Date Windows & Scheduling

Each rule has a start and end date — activate seasonal campaigns, disable outdated rules automatically.

Permission Layer per Rule

Control who can view and who can edit each rule independently — sensitive automation stays protected.

How It Works

Set a trigger, define conditions, chain your actions — one rule handles everything.

1. Choose Object & Trigger

Select Lead or Opportunity as the target, then pick when the rule fires: on create, update, status change, stage transition, or deal closure.

2. Set Conditions

Add field conditions (source, territory, status, tags) using 6 operators — or link directly to a Smart List for dynamic segment matching.

3. Build the Action Flow

Stack as many actions as needed: assign lead, send WhatsApp, fire email, add to sequence, create task, send notification — all ordered.

4. Set Date Range & Save

Define the active window — start and end date — then save. The rule fires automatically for every qualifying record from that moment on.

Stop leaving leads to chance — automate from the first second.

The only real estate platform you will ever need.